EBOOK:
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
WHITE PAPER:
This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.
WHITE PAPER:
We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.
WHITE PAPER:
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
EGUIDE:
Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?
EZINE:
In this week's Computer Weekly, we examine the mingling of virtual and physical worlds and find positive applications and worrisome implications from augmented reality. We find out how to run a virtual hackathon during the pandemic – pizza still included. And we look at how to improve performance of your private cloud. Read the issue now.
EZINE:
In this week's Computer Weekly, we examine the digital transformation of retailer Majestic Wines and find out how buying rival Naked Wines led to a cloud overhaul of the firm's IT. We look at the challenges for IT managers as they prepare for the end of Windows 7 support. And our buyer's guide discusses deep learning technology. Read the issue now.
EGUIDE:
All kinds of organisations are waking up to the benefits of next-generation programming tools. In this 14-page buyer's guide, Computer Weekly looks at how low-code tools are helping a range of users, the ways they can boost efficiency and the many considerations that come with them.
EGUIDE:
Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.