CASE STUDY:
In this resource, discover how a major grocery store chain replaced an outdated, unsupported technology infrastructure with a new ERP system in order to make reporting easier, and streamline and automate business processes.
VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
WHITE PAPER:
This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
EBOOK:
In this 3-part guide, SearchBusinessAnalytics explores organizations' operational intelligence initiatives and their impact on business processes in customer service, logistics, energy, and manufacturing.
EGUIDE:
In this e-guide, discover necessary components of operational BI for smart business implementation. Continue reading to gain insight into the evolution of BI, along with current roadblocks to success.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
WEBCAST:
View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
WHITE PAPER:
This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
