DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
EGUIDE:
The consequences of poor quality data can be catastrophic – for BergerABAM, an engineering and construction company, the result of bad data was a $1 million deficit. Read this expert guide to learn why businesses today need data quality management policies and find out how to craft an effective initiative.
WEBCAST:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
WHITE PAPER:
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.
PRESENTATION TRANSCRIPT:
Read this webcast transcript and learn how to leverage industry-leading quality management software and best practices to reduce test cycle time, decrease project risk, and increase the quality of your PeopleSoft applications.
WHITE PAPER:
This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
EGUIDE:
This expert e-guide explains the benefits of testing software in cloud environments. Read this and gain tips for cloud testing, including ensuring a plan is in place in case of an interruption to service, learning the differences between testing in private and public clouds, exploring the risks of moving to a cloud-based testing solution and more.
CASE STUDY:
NAV CANADA helped enhance the security of its Web applications through best practices such as regular scanning and testing for vulnerabilities throughout the software development lifecycle.
WHITE PAPER:
The core objective of a good inventory management system is to provide the best possible customer service within the restraint of the lowest practical inventory costs.
CASE STUDY:
Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
