eMetrics Reports

Optimizing the Virtual Environment
sponsored by uptime software inc.
WHITE PAPER: In this white paper, you'll find both the pitfalls of virtual monitoring and management, and how to navigate the maze of competing virtual monitoring and management vendors. In the end, you'll have a clear idea of what solutions will work for you.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

uptime software inc.

BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature
sponsored by Parature, Inc.
CASE STUDY: BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency.
Posted: 25 Feb 2008 | Published: 01 Jan 2006

Parature, Inc.

The Agile CFO: Enabling the Innovation Path to Growth
sponsored by IBM Line of Business
WHITE PAPER: This paper proposed several actions financial executives can take to become agile CFOs.
Posted: 12 Jun 2008 | Published: 01 Dec 2006

IBM Line of Business

Implementing Cloud Storage Metrics to Improve Efficiency
sponsored by Intel
WHITE PAPER: Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.
Posted: 31 Oct 2011 | Published: 31 Oct 2011

Intel

Quick Guide: Getting to Grips with Service Desk Metrics
sponsored by Citrix Online UK
WHITE PAPER: This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
Posted: 05 Apr 2011 | Published: 05 Apr 2011

Citrix Online UK

How to Spot a Failing Project
sponsored by AtTask
TECHNICAL ARTICLE: Only about one-third of all projects are complete successes. Download this paper to take a look at the early warning signs in an IT project and what you can do to make the project a success.
Posted: 18 Jun 2009 | Published: 18 Jun 2009

AtTask

Oracle Enterprise Repository and Oracle Service Registry for SOA Governance
sponsored by Oracle Corporation
DATA SHEET: Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance.
Posted: 14 May 2009 | Published: 14 May 2009

Oracle Corporation

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Tips on evaluating, deploying and managing in-memory analytics tools
sponsored by Tableau Software
EBOOK: Interested in running queries against data stored in a computer's memory? Read this white paper to learn about in-memory analytics technology and how it can provide much faster analytical performance than traditional business intelligence (BI) tools. Before diving into this type of data analytics, check out this eBook to gain valuable knowledge.
Posted: 15 Sep 2011 | Published: 15 Sep 2011

Tableau Software

Metrics That Matter: An Intelligent Approach for IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

Autotask Corporation