EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
DATA SHEET:
The Computer Weekly Innovation Awards APAC 2024 will once again shine the spotlight on digital transformation projects that have delivered business impact and/or solved problems using innovative approaches. All entries will be assessed by an independent panel of judges. Download your nomination form here.
EGUIDE:
Artificial Intelligence and the sub-set of it which is machine learning are hot. It's been impossible to attend an IT conference in the last year or so without encountering a dead human genius reincarnated as a software system or a robot.
EGUIDE:
In this e-guide, we take a closer look at what enterprises need to consider before pressing play on their cloud migration plans. Not only to ensure their move to the off-premise world goes as smoothly as possible, but also to make sure it brings the maximum amount of benefit to their business.
VIDEO:
In this video, Computer Weekly's editor-in-chief, Bryan Glick, talks us through the key areas that IT managers in the UK are planning on spending their budgets on. Results and statistics are taken from Computer Weekly's 2018 IT Priorities survey in which over 250 IT decision makers took part.
EGUIDE:
The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.
EGUIDE:
This e-guide highlights strategies to help make emerging technologies such as big data analytics, artificial intelligence and cloud computing work for your business. Plus, get a sneak preview of the tech trends that are likely to dominate 2018.
EBOOK:
Nearly two-thirds of enterprises in Asia-Pacific plan to increase their IT budgets next year in areas such as cloud computing and cyber security to secure their digital future. This e-guide dives into the reasons as to how and why APAC enterprises are leading their peers in the shift to a digital-first strategy.
EGUIDE:
In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what to do when IT buyer's are ready to talk to vendors, and how to prepare for the first meeting.
