WHITE PAPER:
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
EGUIDE:
In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
WHITE PAPER:
This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
WHITE PAPER:
The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
WHITE PAPER:
A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
CASE STUDY:
Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge.
PRESENTATION TRANSCRIPT:
This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.
