EGUIDE:
In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
WHITE PAPER:
This exclusive resource examines how your organization can continually increase the business value of video collaboration, from expanding your telepresence outside the boardroom to effective management tools for IT.
EGUIDE:
You can't just set and forget UC, especially real-time communications like voice and video. In this expert e-guide, learn what can help you properly monitor your real-time applications after implementation.
WHITE PAPER:
Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
WHITE PAPER:
In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes.
PRODUCT LITERATURE:
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
EGUIDE:
This expert e-guide examines the leading video conferencing vendors and their products, so you can choose the most effective service for your particular environment.
WHITE PAPER:
Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
EGUIDE:
If you're unaware of what WebEx video conferencing software has to offer, it's in your best interest to educate yourself on its exciting, evolving functionality. In this expert e-guide, learn how WebEx is evolving with the times to provide businesses with top quality video conferencing.