PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
TECHNICAL ARTICLE:
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT.
EBOOK:
This eBook explains the performance management and governance software and methodologies that can align technology with business goals and bring IT costs under control.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
EBOOK:
Read this four-part expert e-book for practical advice for evaluating, planning, and managing deployment of real-time analytics systems for maximum insights and minimal complications.
WHITE PAPER:
Using the framework of Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People, this resource describes 11 habits IT organizations must develop to foster business process management (BPM) success, including building a complete BPM while also forcing collaboration across the enterprise.
CASE STUDY:
This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
EGUIDE:
Business intelligence and predictive analytics have the potential to revolutionize the way CIOs make decisions and align IT with business goals. By collecting valuable data, CIOs can promote innovative change. Inside this exclusive e-guide, learn how New York City Housing Authority’s CIO used BI and predictive analytics to do just that.
WHITE PAPER:
Using the information contained within an EA, stakeholders can identify innovation initiatives – freeing funds through optimization initiatives, or developing new opportunities. This white paper provides an overview of EA and highlights how an actionable EA approach from IBM can maximize organizational agility, and more.
