EBOOK:
As IT shops continue to look for ways to cut costs, increase efficiency and improve service, many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.
WEBCAST:
Most cloud platforms are pretty good at one thing, but still try to do everything else. Access this exclusive resource to learn about an integrated, enterprise-class cloud environment that lets you deliver configurable cloud services from a service catalog and self-service portal, get more efficient administrative control, and much more!
WHITE PAPER:
Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions.
EGUIDE:
This e-guide from SearchDataCenter.com explains why it is essential analyze the performance of your service desk to ensure optimal results. Gain expert insight into how to improve IT help desk services with vendor support. And find out how to help staff be more productive by providing them with extra support.
EGUIDE:
A handful of startups and top-tier players have introduced container-driven bundles that could determine a new delivery and support approach for hyper-converged infrastructure (HCI). Read this expert guide to see highlighted several HCI appliances built for containerized apps that should be on your radar.
WHITE PAPER:
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
CASE STUDY:
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
TECHNICAL ARTICLE:
The Kaseya IT Automation Framework is purpose-built for this “next era of computing”, with a comprehensive feature set for the automation of the IT tasks needed to manage and maintain an organization’s complex infrastructure of systems and devices.
WHITE PAPER:
This paper discusses the need for business process automation and how it can make your company vastly more efficient. Continue reading to learn how to stay ahead of the curve on process automation during the twenty-ten decade.
