Customers White Papers

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11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

Seeing is Believing: The Value of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
Posted: 25 Aug 2009 | Published: 02 Apr 2007

Polycom, Inc.

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

Improve Organizational Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.

Capitalizing on Microsoft Windows 7 Mobility Features for Secure Remote Access
sponsored by Dell, Inc. and Microsoft Windows 7
WHITE PAPER: As legions of mobile workers connect to their organizations' internal networks, IT leaders must find ways to enhance efficiency and simplify management of remote systems. Read this paper to learn about recent innovations in Dell™ client solutions and the Microsoft® Windows® 7 OS that enable faster, easier mobile access to networks than ever before.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

Dell, Inc. and Microsoft Windows 7

Field Service Mobility Best Practices
sponsored by NetMotion Wireless
WHITE PAPER: Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.
Posted: 22 Jun 2011 | Published: 22 Jun 2011

NetMotion Wireless

The Key for Securing Your Enterprise
sponsored by Citrix
WHITE PAPER: Desktop virtualization, which can help organizations  strengthen information security while enhancing business productivity, agility and growth, is a promising solution. Learn how desktop virtualization is redefining desktop and application delivery in this resource.
Posted: 10 Jan 2012 | Published: 10 Jan 2012

Citrix

Enable an Empowered and Distributed Workforce Through Managed Remote Services
sponsored by AT&T Corp
WHITE PAPER: To react quickly to customers’ needs, organizations are decentralizing their workforce and shifting them into the flow of their customers’ lives.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

AT&T Corp