WHITE PAPER:
This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach.
WHITE PAPER:
BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
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This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.
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An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
WHITE PAPER:
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
WHITE PAPER:
The need for personnel knowledgeable and experienced in security implementation and management has never been greater, and the need is growing.
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This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
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What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
WHITE PAPER:
Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access.