IT Training White Papers

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15 Top-Paying IT Certifications for 2014
sponsored by Global Knowledge
WHITE PAPER: It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Measuring End User Susceptibility and Defenses Against Phishing Attacks with CORE Insight
sponsored by Core Security Technologies
WHITE PAPER: This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

Core Security Technologies

3 Key Components of a Risk-Based Security Plan
sponsored by Foundstone, Inc.
WHITE PAPER: This whitepaper takes a look at the different components of an effective security plan, and provides a perspective on how enterprises that are serious about their information security budgets should rethink their security plan.
Posted: 02 Jun 2008 | Published: 02 Jun 2008

Foundstone, Inc.

Four EHR Change Management Mistakes (And How to Avoid Them)
sponsored by HP & Intel®
WHITE PAPER: The question is no longer if your healthcare practice will make the transition to EHR, but when.  Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum.  This white paper presents strategies for avoiding common EHR implementation problems.
Posted: 01 Aug 2013 | Published: 16 Sep 2011

HP & Intel®

Planning a Career Path in Cybersecurity
sponsored by Global Knowledge
WHITE PAPER: The need for personnel knowledgeable and experienced in security implementation and management has never been greater, and the need is growing.
Posted: 01 Nov 2013 | Published: 01 Nov 2013

Global Knowledge

The Realities of Single Sign-On
sponsored by PistolStar, Inc.
WHITE PAPER: Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access.
Posted: 13 Jun 2008 | Published: 01 Jan 2006

PistolStar, Inc.

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
sponsored by Oracle Corporation
WHITE PAPER: This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
Posted: 04 May 2009 | Published: 04 May 2009

Oracle Corporation

Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011

Citrix Online UK