WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
WHITE PAPER:
Read this white paper to learn how to develop a reliable resiliency management program for your cloud environment. Review the key elements, business areas and questions you should consider.
WHITE PAPER:
This paper explains the fundamentals of Carrier Ethernet and examines how service profiles and Service Level Agreements (SLAs) can be defined in Carrier Ethernet.
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This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
WHITE PAPER:
This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI.
WHITE PAPER:
This document explores a scenario that IT organizations could face in the not too distant future, brought about by the advent of the cloud phenomena - one that forces radical change or results in dire consequences for IT as we know it, and perhaps even removing the function altogether. Intrigued? Read more.
WHITE PAPER:
The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.
