PCN White Papers

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Personalized Video Experiences sponsored by Motorola Solutions WHITE PAPER: This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video. Posted: 05 Jan 2009 \| Published: 31 Dec 2008 TOPICS: Advertising \| DSL \| IPTV \| MPEG-4 \| Personal Communications Services \| Personalization \| Video Services \| Video Telephones \| Video-on-Demand \| Videoconferencing Systems

Capturing the Potential of the Cloud sponsored by IBM WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers. Posted: 13 Oct 2010 \| Published: 15 Sep 2010 TOPICS: Business Intelligence \| Business Management \| Business Service Management \| Cloud Computing \| Global Economy \| IT Service Management \| IT Services

The Financial Benefit of Cisco’s Elastic Core sponsored by Cisco Systems, Inc. WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Automation \| Business Service Providers \| IT Services \| Managed Security Services \| Network Architectures \| Network Capacity \| Network Management \| Network Security \| Network Service Providers \| Network Traffic Management \| Networking \| ROI \| Routing \| TCO

Cisco® ONE: Traffic Visualization and Control sponsored by Cisco Systems, Inc. WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently. Posted: 26 Jun 2013 \| Published: 30 Apr 2013 TOPICS: Business Process Automation \| Cloud Computing \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Data Center Management \| IT Services \| Network Management \| Network Monitoring \| Network Performance \| Network Service Providers \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| SLA

Transitioning to a Dynamic Data Center sponsored by Hitachi Vantara WHITE PAPER: The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: Data Centers \| Governance, Risk, Compliance (GRC) \| IT Departments \| IT Services \| ROI \| Server Virtualization \| Storage Virtualization

Delivering IT as a Service With a Software-Defined Data Center sponsored by VMware, Inc. WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers. Posted: 28 Jun 2013 \| Published: 31 Dec 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| Server Virtualization

Gain Social Insight: Connect Business And IT into One Conversation sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. Posted: 04 Jun 2014 \| Published: 31 Mar 2014 TOPICS: Collaboration \| IT Management \| IT Service Management \| IT Services \| Social Computing \| Web 2.0

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

Your Guide to Improving IT Service Visibility sponsored by Pangea Systems WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services. Posted: 25 Jun 2014 \| Published: 20 Mar 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Auditing \| IT Departments \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service