WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
WHITE PAPER:
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
WHITE PAPER:
This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
WHITE PAPER:
As per this report the industry providers are already delivering the new piece parts for such convergence, although new standards are still evolving to enable maximum interoperability across converged telecommunication infrastructures.
WHITE PAPER:
Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
WHITE PAPER:
This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.
WHITE PAPER:
This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
WHITE PAPER:
Many enterprises are finally realizing the business benefits to shirting to a converged infrastructure. Read this white paper for an in depth look at how executives are taking advantage of IP networks within their enterprise.
WHITE PAPER:
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.
WHITE PAPER:
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.
