DA Services White Papers

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DA Services White Papers (View All Report Types)

Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation. Posted: 10 Aug 2011 \| Published: 31 Jul 2011 TOPICS: Business Process Management \| IT Governance \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas sponsored by IBM WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation. Posted: 18 Jun 2010 \| Published: 18 Jul 2007 TOPICS: Collaboration \| Collaborative Product Development \| Service Creation \| Telecom Provisioning \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services \| Web 2.0

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud sponsored by VMware, Inc. WHITE PAPER: This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing. Posted: 14 Oct 2010 \| Published: 01 Jan 2010 TOPICS: Application Deployment \| Cloud Computing \| High Availability \| IT Services \| Microsoft Exchange \| Oracle (Product) \| Server Virtualization \| Virtual Machine \| VMware

The State of IT Systems Management sponsored by Kaseya WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems. Posted: 13 Aug 2010 \| Published: 13 Aug 2010 TOPICS: Help Desks \| IT Infrastructure \| IT Services \| IT Systems \| ITIL \| Regulations \| Systems Management

7 Secrets of Successful Small Business Communications sponsored by RingCentral WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems. Posted: 17 Feb 2014 \| Published: 17 Feb 2014 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority sponsored by IBM WHITE PAPER: The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream. Posted: 18 Jun 2010 \| Published: 18 Feb 2009 TOPICS: Telecom Spending \| Telecommunications Services \| Teleconferences \| Teleconferencing Services \| Web Conferences \| Web Conferencing Services \| Web Conferencing Software

Meeting the Exploding Demand for New IT Services sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy. Posted: 16 Jun 2014 \| Published: 16 Jun 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives sponsored by ISACA WHITE PAPER: This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives. Posted: 10 Feb 2010 \| Published: 01 Dec 2009 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Governance, Risk, Compliance (GRC) \| Infrastructure Services \| IT Services \| National Institute of Standards and Technology \| Platform as a service \| Scalability Testing \| Software as a Service

Outsourcing IT Projects to Managed Hosting or the Cloud sponsored by Rackspace Technology WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud. Posted: 09 Jan 2015 \| Published: 07 Jun 2014 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing